Return Policy

At The Handi Crafts, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return policy to ensure your shopping experience is hassle-free.

Return Eligibility

You may return most items within 15 days of receiving your order. To be eligible for a return, the following conditions must be met:

Items must be unused and in their original packaging.

All tags and labels must be intact.

Proof of purchase (receipt or order confirmation) must be included.

Non-Returnable Items

Some items are non-returnable for hygiene or safety reasons, including but not limited to:

Personalized or custom-made products

Gift cards

Clearance items

How to Initiate a Return

Contact Us: Email our customer service team at [customer service email] within [number] days of receiving your order to initiate a return.

Prepare Your Package: Securely pack the item in its original packaging and include any accessories, manuals, and paperwork that came with it.

Label Your Package: Clearly write your order number on the package and send it to the address provided by our customer service team.

Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service or purchasing shipping insurance for items over 250Pkr.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2-3 Working days.

Exchanges

If you wish to exchange an item for a different size or color, please return the original item and place a new order for the desired item.

Contact Us

If you have any questions about our return policy, please contact us at [email protected] or call us at +923072455025. Our team is here to help!

Thank you for shopping with The Handi Crafts !